top of page

Frequently asked questions

Q) When will pictures be back?
A) Pictures will be back within 2 weeks/ 10 business days.

​

Q) Where will the pictures be delivered?

A) All orders will be shipped to your home.

 

Q) When is money due?
A) There is no certain due date. We encourage parents to buy on picture day via online or at the parent table. 

 

Q) What form of payment do you accept on picture day?
A) We accept Cash and credit/debit cards. when you view the pictures online.

​

Q) I have not received the link to view my proofs.

A) You should have received a text or email (check spam folder). If you have trouble call us at 863-224-0547.

 

Q) I have multiple kids, can they take a photo together?
A) Yes but there is a $10 charge.  Cash or card payment can be made at parent table. They will give you a sibling card to give to the photographer.

 

Q)Does my child have to take a photo?
A) No, your does not have to take an individual photo. But, they must be present if they want them to be included in the team photo. 

​

Q)Can I pay after picture day?
A) Yes, you may purchase after picture day. But, 7 days after picture day, there will only be a limited package options. 

​

Q)  I need to make a correction to an order I placed? HOW do I update?
A) Call us at 863-224-0547 or email us at photos@coakleycreativedesigns.com

​

Q) Who do I contact if I have a question that is not listed on this page.

A) We can be reached via chat on this site. Or call us at 863-224-0547 or email us at photos@coakleycreativedesigns.com  . 

​

bottom of page